Vytalise Trade Terms and Conditions

Last Updated: 23/06/2026

Welcome to Vytalise Trade. These Terms and Conditions (“Terms”) govern your use of our website, www.vytalise.co.uk (“Site”), and any related services we provide. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.

1. About Us

We are Vytalise Trade, a brand of Vytahealth Limited.

Our registered office is 3 Maclaren House, Skerne Road, Driffield, YO25 6PN, UK.

Our company number is 10372543 and our VAT number is GB257335493.

2. About You (Trade Customers)

  • You confirm that you are purchasing goods in the course of business and not as a consumer.
  • You must ensure that all information provided (including company details, billing and delivery information) is accurate and up to date.
  • If you place orders on behalf of another party, you remain responsible for complying with these Terms, including all payment obligations.
  • You confirm that you have authority to bind your business to these Terms.

3. Account Registration

When registering for a trade account, you agree to:

  • Maintain the confidentiality of your login details.
  • Accept responsibility for all activity conducted under your account..
  • Notify us immediately of any unauthorised use.
  • Provide accurate and complete business information.

We reserve the right to:

  • Approve, suspend, or terminate trade accounts at our discretion.
  • Withdraw trade access where these Terms are breached.

You must use our Site:

  • Only for lawful business purposes.
  • In a way that does not infringe others’ rights or restrict their use of the Site.\

You may not:

  • Use or reproduce website content for commercial purposes without our prior written consent.

We are not responsible for third-party websites linked from our Site and accept no liability for their content or data practices.

4. Products and Orders

  • All products are offered subject to availability.
  • Product descriptions and pricing may change without notice.
  • Images are for illustrative purposes; slight variations may occur.
  • Any order placed by you constitutes an offer to purchase.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of.
    • Pricing errors
    • Stock issues
    • Payment concerns

5. Pricing and Payment

  • All prices are in GBP (£) and exclude VAT, unless stated otherwise.
  • Payment terms are proforma (payment at point of order) unless agreed otherwise in writing.
  • We accept payment methods displayed at checkout.
  • You confirm you are authorised to use the chosen payment method.

We reserve the right to:

  • Correct pricing errors and cancel affected orders.
  • Withdraw credit terms (if offered) at any time.

6. Delivery

  • Delivery costs and estimated timelines are shown at checkout.
  • Delivery dates are estimates only and not guaranteed.
  • Risk passes to the Customer upon delivery.

Delivery terms:

  • Delivery is complete when goods are delivered to the address provided (or safe place/third party nominated).
  • Responsibility transfers at that point.
  • If delivery cannot be completed, the carrier may:
    • Attempt redelivery
    • Leave goods at a collection point
    • Return goods to us

Trade customers are responsible for ensuring appropriate arrangements are in place to receive goods.

7. Returns and Refunds (Trade)

  • Returns are not accepted unless agreed in advance.
  • Any authorised returns must:
    • Be requested within a reasonable time
    • Be in original condition and packaging

We reserve the right to:

  • Refuse returns
  • Apply restocking charges

No statutory consumer cancellation rights (including cooling-off periods) apply to trade customers.

8. User Data and Privacy

We process personal and business data in accordance with our Privacy Policy.
By using our Site, you agree to such processing.

9. Intellectual Property

All content on the Site (including text, images, branding, and software) is owned or licensed by Vytalise.

You may not:

  • Copy, reproduce, distribute, or commercially exploit any content without prior written consent.

10. Prohibited Uses

You must not use the Site to:

  • Breach any applicable laws or regulations
  • Infringe intellectual property or other rights
  • Upload or distribute harmful, unlawful, or offensive material
  • Attempt unauthorised access to our systems

11. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for:
    • Loss of profit, revenue, or business
    • Indirect or consequential losses
    • Loss of data
  • Our total liability shall not exceed the value of the goods supplied.

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

12. Indemnity

You agree to indemnify and hold harmless Vytalise against all claims, losses, damages, and expenses arising from:

  • Your misuse of the Site
  • Your breach of these Terms
  • Your resale or use of products.

13. Termination

We may suspend or terminate your account and/or supply immediately if:

  • You breach these Terms
  • Payment obligations are not met
  • We reasonably suspect misuse of trade terms.

14. Changes to These Terms

We reserve the right to amend these Terms at any time.
Updated Terms will take effect upon publication.
Continued use of the Site constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: trade@vytalise.co.uk

Address: 3 Maclaren House, Skerne Road, Driffield, YO25 6PN, UK.